Privacy Policy

MCA, LLC Privacy & Information Security Policy

MCA LLC, a Florida limited liability corporation, together with its applicable subsidiaries, affiliates, third-parties, representatives, assignees, and successors (collectively, “MCA”, the “Company”, “we”, “us” or “our”) are committed to your personal privacy and your security online. This Policy discloses the privacy practices for the Company’s family of Websites (collectively, the “Site” or “Website”), as well as related products and services we may offer to you (collectively referred to as the “Services”). This Policy also covers how personal and other information that we receive or collect about you is treated.

You acknowledge that this Privacy Policy is designed to be read in connection with the Site Terms of Service, which is available at https://merchantcashadvance.io/terms-of-service, and that by accessing or using our Site, you agree to be bound by the Site’s terms and conditions, as well as this Policy.

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:
(a) acknowledgment of the modified Policy; and
(b) agreement to abide and be bound by that Policy.

If you have any questions about this Policy, please feel free to contact us at: support@merchantcashadvance.io


⚠️ IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU CONSENT THAT ALL PERSONAL DATA YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.

How we protect your information

At our Site you can be assured that your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII. For example:

We work hard to ensure that the data we collect is reliable, accurate, complete and current. We encrypt all PII, in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information only for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
We prohibit any unlaw disclosure of Social Security numbers and limit access to Social Security numbers and limit access to PII only to specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Site. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII and safeguard the data, computer files, and documents containing PII from misuse of third-parties. Our secure servers and our data centers are protected by industry standard encryption, and our servers reside behind firewalls and employ high-level password protection.
Finally, we protect your account security by employing session time-outs, which log you out of the website after a specified period, and by employing secure password practices, including password strength requirements and secure password reset procedures. Your password is not known to any employee or service provider of MCA. In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents (such as PayPal). They receive the information needed to verify and authorize your debit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Cookies and other technologies

Depending on how you use our Site, we may store cookies on your computer or mobile device in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.

We may also use various technologies to collect and store non-personally identifiable information when you use the Website. This may include sending one or more cookies or anonymous identifiers to your computer or mobile device, including web beacons, clear GIFs, pixel tags and other means. MCA may use such technologies or similar technologies to obtain non-personal information from you as an online visitor.

In addition, we may use cookies, among other things, to keep track of any advertisements we may display or to compile aggregate, non-personally identifiable data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use information about or from users collected on our behalf, except to help us conduct and improve our business.

Links to third-party websites

Company may provide hyperlinks to other websites maintained by third parties, or Company may provide third party content on the Website by framing or other methods. THE LINKS TO THIRD PARTY WEBSITES ARE PROVIDED FOR YOUR CONVENIENCE AND INFORMATION ONLY. THE CONTENT ON ANY LINKED WEBSITE IS NOT UNDER COMPANY’S CONTROL AND COMPANY IS NOT RESPONSIBLE FOR THE CONTENT OF LINKED WEBSITES, INCLUDING ANY FURTHER LINKS CONTAINED IN A THIRD-PARTY WEBSITE. IF YOU DECIDE TO ACCESS ANY OF THE THIRD-PARTY WEBSITES LINKED TO THE WEBSITE, YOU DO SO ENTIRELY AT YOUR OWN RISK.

If a third-party links to the Website, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture, or partnership by or with Company. In most cases, Company is not even aware that a third-party has linked to the Website. A website that links to the Website: (i) may link to, but not replicate, Company’s Content; (ii) may not create a browser, border environment, or frame Company’s Content; (iii) may not imply that Company is endorsing it or its products; (iv) may not misrepresent its relationship with Company; (v) may not present false or misleading information about Company’s products or services; and (vi) should not include content that could be construed as distasteful, offensive or controversial, and should contain only Content that is appropriate for all age groups.

Your rights

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request from Company for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification. You have the right to request form our Company to correct any information you believe is inaccurate. You also have the right to request our Company to complete information you believe is incomplete.

  • The right to erasure. You have the right to request our company erase your personal data, under certain conditions.

  • The right to restrict or object to processing. You have the right to request our company restrict or object to the processing of your personal data, under certain conditions.

  • The right to data portability. You have the right to request our Company transfer the data we have collected to another organization, or directly to you, under certain conditions.

Upon making a request, we follow the below operational timelines to respond to you.

  • Response: 45 days

  • Response extension: 45 days

  • Process opt-outs: 15 days

  • Completion confirmation: without undue delay

  • Response to appeal of denied request: 60 days

  • Deletion of sensitive data: 12 hours

If you would like to exercise any of these rights, please contact us by sending an email to support@merchantcashadvance.ai or by mailing a letter to MCA LLC, 12835 E Arapahoe Rd, Centennial, CO 80112, Unite.

Children’s online privacy act (“COPA”)

The website is intended for persons 18 years of age and older. We do not knowingly collect personal information from persons under 18 years of age. Accordingly, the provisions of the Children’s Online Privacy Protection Act do not apply to the website. We encourage all parents and guardians to talk to their children about online safety and privacy and to monitor their children’s use of the internet and mobile applications.

Compliance with state and Federal laws

Company makes no representation or warranty that content or materials in the Website are appropriate or available for use in jurisdictions outside the United States. Access to the Website from jurisdictions where such access is illegal is prohibited. If you choose to access the Website from other jurisdictions, you do so at your own risk and are responsible for compliance with Applicable Laws. Company is not responsible for any violation of Applicable Laws. You may not use or export the Content or materials in the Website in violation of U.S. export laws and regulations. You agree that the Website, these Terms and the Online Service shall be interpreted and governed in accordance with federal law and, to the extent not preempted by federal law, with the laws of the state where Company maintains your Account, or, if Company transfers your Account to another location, where Company then maintains your Account. The Website and the Online Service shall be deemed a passive website and service that does not give rise to personal jurisdiction over Company, either specific or general, in jurisdictions other than the states covered by the preceding sentence. You agree and hereby submit to the exclusive personal jurisdiction of the state and federal courts located where Company maintains your Account, or, if Company transfers your Account to another location, where Company then maintains your Account. You further agree to comply with all Applicable Laws regarding the transmission of technical data exported from the United States and the country in which you reside (if different from the United States).

Modifications to this policy

MCA reserves the right to make changes to this policy at any time and from time to time and by using or accessing the website, you agree that we may modify this policy at any time without prior notice. Any modification is effective immediately upon posting on the website. Your continued use of the website after any modification of this policy indicates your acceptance of the modification and the policy as so modified. You will know if this privacy policy has been modified since your last visit to the website by referring to the last modified date at the end of this page. Notwithstanding the above, we will seek your consent to future modifications to the extent we are required to do so by applicable law.

Informational content disclaimer

THE INFORMATION AND ANY SOFTWARE IS PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABILITY OF ANY COMPUTER PROGRAM OR SOFTWARE, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF INFORMATIONAL CONTENT, OR SYSTEM INTEGRATION, OR NON-INFRINGEMENT. MCA LLC.’S MAXIMUM LIABILITY FOR ANY INACCURATE INFORMATION OR SOFTWARE AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE INFORMATION RECEIVED (IF ANY). MCA LLC. IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, LOSS OF BUSINESS, LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

How you can contact us

You may email us at support@mca.com to request access to, update, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you have questions or concerns regarding this policy, please contact us by emailing us at support@merchantcashadvance.io

This privacy policy was last modified on June 11, 2024

Sale of Personal Data

We may sell certain categories of your personal data to third parties for commercial purposes. The types of data sold may include contact information, demographic details, and behavioral data. These third parties may use the data for advertising, analytics, and other lawful purposes.

We are committed to transparency regarding the sale of your personal data and provide you with the ability to opt-out at any time. For more information or to exercise your opt-out rights, please visit our ‘Do Not Sell My Personal Information’ page or contact us at support@merchantcashadvance.io